• Admin

JUNIOR ICT OFFICERS X 4

Reports to: ICT Officer 

Location: Head Office 

Job Purpose 

Responsible for supporting and maintaining aviation-specific airlines, passengers, and office automation systems. The junior officers assist the Systems support officers troubleshoot and resolve user issues. Their main concentration is user day–to–day support with PC and desktop applications. 

Duties and Responsibilities 

• Infrastructure (Networks & Telecommunications).
• Hardware and Software Support.
• Cybersecurity .
• Computer & Telecommunications Hardware.
• Development of dashboards and analytics tools in ERP.
• Data management, Analytics and dashboard development.
• Maintenance and support.
• User training.
• Innovation and continuous improvement.

Qualifications and Experience 

• 5 “O’ Levels including Mathematics Science and English.
• At least 2 “A” levels .
• Degree in Information Systems, Computer Science, Analytics, Informatics, or equivalent.
• ITIL 4.0 foundation a must.
• Cobit Foundation certification is a must.
• Experience with airport facilitation systems is an added advantage.
• At least 1 year experience in aviation or 2 years' experience in an ICT environment.
• Security/Networks Certification such as CEH, CHFI, CISM, CISSP, CISA, CCNA or comparable Security/Networks Certification is a distinctive advantage.
• Knowledge of ERPs SAP, Pastel, Dynamics, an added advantage.
• Knowledge of analytics and dashboards tools a distinctive advantage competencies and skills.
• Practical knowledge supported with certificates in configuring CISCO devices is a must.
• Strong knowledge in Windows & Linux server administration is an added advantage.
• Excellent interpersonal skills .
• Ability to train users .
• Strong troubleshooting skills.
• Ability to work in a team.
• Innovativeness and results oriented.
• Knowledge of aviation computer networks such as CUPPS, and FIDS system.

Interested qualified candidates should submit their application letters together with detailed CVs , and copies of academic and professional certificates to: recruitment@acz.co.zw or submit physically at:

Robert Gabriel Mugabe International Airport

3rd Level International Terminal Building

Harare

Closing date for applications: 11 July 2025 

Female candidates are encouraged to apply.